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Dawn Healthcare care manager in a teal uniform discussing a home care referral with a social worker in Leicester

For professionals

Professional referrals

A simple, reliable referral route for professionals arranging home care in Leicester. Tell us about the person you are supporting and our team will contact you to discuss the referral.

Who can refer to Dawn Healthcare

We welcome referrals from professionals who support adults to live safely and independently at home.

  • Social workers
  • Hospital discharge teams
  • GPs and practice teams
  • District and community nurses
  • Occupational therapists
  • Care coordinators and case managers
  • Housing and support officers
Families and individuals arranging their own care can use our care enquiry form instead. Arrange Care

Support we can provide

We provide personal care and practical support at home for adults over and under 65. Every care plan is built around the person's routine, preferences and goals.

  • Personal care, including washing, dressing and continence support
  • Help with meals, drinks and daily routines
  • Companionship and support to stay connected
  • Domestic support and help around the home

We do not provide nursing or complex clinical care. If you are unsure whether we can meet a person's needs, please get in touch and we will talk it through with you.

Dawn Healthcare carer in a teal uniform helping an older woman settle into her armchair after returning home

How the referral process works

  1. 1

    Initial contact

    Send a referral request using the form below or call our team. Share only the basic details we ask for.

  2. 2

    Referral discussion

    We contact you to discuss the person's needs, the care required, timescales and funding arrangements.

  3. 3

    Secure sharing of assessments

    If we are able to help, we agree a secure way to share assessments, care plans and any other relevant documents.

  4. 4

    Assessment and start

    We complete our own care assessment with the person and agree a start date, subject to carer availability.

Request a referral discussion

Complete this short form and a member of our team will contact you to discuss the referral. Please share your own professional details only at this stage.

Town or first part of the postcode is enough, for example LE5

No names, dates of birth, NHS numbers or health details, please.

0 of 500 characters

We use your details only to respond to your referral request. Read our Privacy Policy.

Sharing assessments and clinical documents

Please do not upload or include assessments, clinical documents, NHS numbers or detailed health information in this form. After first contact, we will agree a secure process with you for sharing any documents we need. This keeps the person's information safe and protected.

Need to talk first? Call our team during office hours (Monday to Friday, 9am to 5pm).

CallArrange Care